You have problem with Olymp Trade account? Signing in, deposit, withdrawal, etc, every thing can be supported with the best effort of Olymp Trade Support Team. No website can help you better than olymptrade.com. And this article will guide you how to contact Olymp Trade Support Team to solve all the problem related to Olymp Trade account
You can contact Olymp Trade Support Team by Chat (Online consult)
With online consult, you can be supported 24/7. You just need an Olymp Trade account to directly talk to Support team. The staffs will answer your questions about the problems that you encounter. Here are the detailed steps:
Step 1: Sign in your Olymp Trade account, click to “?” at the corner of the screen
Step 2: Click to tab Support and open the online chatbox at Olymp Trade
Step 3: Mention your problem and wait for the answer from the support team within 3 minutes
With this online contact, you can ask about problems with deposit, withdrawal, you just need to provide your email address, transaction code at Olymp Trade. Support team’s members will check and answer you shortly
If you loss your password and cannot sign in your Olymp Trade account, what should you do?
You just need to access the homepage of olymptrade.com. Then you open the chatbox, the staffs will assist you to take back your Olymp Trade account.
You can call the Hotline of Olymp Trade
The Hotline number of Olymp Trade is: 1800400478 or +84 28 44581413. This is the number which you can call and talk directly with Olymp Trade Support Team. The call is totally free for all the number from Viet Nam, however, you can only contact this number from 8am til 8pm. Each country, Olymp Trade will have its own hotline number
All the problems that you can make inquiry: Is Olymp Trade creditable? Is Olymp Trade scam? Where is the headquater of Olymp Trade? Where should I come to work directly with Olymp Trade staffs? Or My account has been locked, can you give me a reason for this matter?Why did you restrict my tradings? All of the question about Olymp Trade can be answered by the support team.
I have called twice to support team to asked about my problem: (i) why was I unable to deposit to Olymp Trade account using visa card? (ii) Why are some accounts in Olymp Trade restricted in trading? Both are thoroughly and supportively answered. You can try contact Support Team by this way and state your question about Olymp Trade’s trading Fixed Time Trade.
You can contact Support Team through email
email@example.com. Staff will answer your inquiry within 1 working day.
Write your email in the language of your country. State your problems clearly. If possible, you should attach images as an evidence
The problems that Olymp Trade can solve by e-mail are: Authenticating account, reseting password, or losing a must-have-won trade, in this case, you just need to take screenshot and ask for refund (This situation only occurs when system does not run smoothly)
Example mail sent to Olymp Trade:
Hi Olymp Trade
On_______ (date), I had a trade for UP. Considering the price, this must have won, so it is unreasonable to judge my order as a loss. Please refund for me to the account ______in Olymp Trade….
It is simple,right?
Other email of Olymp Trade support team
firstname.lastname@example.org – Olymp Trade account authentication support team.
email@example.com – Olymp Trade VIP customer service team.
firstname.lastname@example.org – Deposit/ Withdrawal confirmation at Olymp Trade.
email@example.com – Daily newsletter update email.
firstname.lastname@example.org – Financial problems solving team (deposit, withdrawal, etc).
Remember: All the e-mail addresses of Olymp Trade have the same pattern ….@…olymptrade.com. Please pay attention to the part after @ to avoid fraudulence.
Make sure 100% that: Email that you use to register Olymp Trade is yours and belongs to your management because the automatic confirmation email will be sent from system to your mailbox when you need to authenticate your account or reset your password.
Before trading with real money, authenticate your account. Read and follow this guide: Guide to authenticate your account in Olymp Trade.
If you have a well-prepared start, you can handle problems after that more easily.
Wish you success!